GoRuck Reviews
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GoRuck Customer’s Q&A
GoRuck FAQs
How can I purchase GORUCK products?
GORUCK products can be purchased through their official website. The website offers a wide range of products including backpacks, apparel, and fitness equipment. Simply navigate to the website, select the desired product, add it to the cart, and proceed to checkout. Payment methods include credit cards and PayPal. Please note that shipping policies and costs may vary depending on the location. Remember to check the product details and reviews before making a purchase. If any issues arise during the purchase process, customer service can be contacted through the website.
About goruck.com Prices and Cost?
The website goruck.com offers a variety of products with different price ranges. Here are some examples: Merino Challenge Socks are priced at $25.00, GR2 Field Pocket starts from $60.00, M23 - Cordura is available from $225.00, GR3 - Ripstop ROBIC® is priced from $465.00, and M23 - Waxed Canvas is available for $295.00. For fitness gear, Rucker 4.0 starts from $245.00, Training Weight Vest 2.0 is priced at $195.00, Ruck Plate Carrier 3.0 starts from $115.00, and Ruck Plates are available from $75.00. The GR1 - USA backpack starts from $335.00. It's important to note that prices may vary based on the product specifications and options chosen..
About goruck.com Popular Products and Services?
GORUCK is a company that specializes in rucking gear, including rucksacks, boots, and apparel. Some of their popular products include the Merino Challenge Socks, GR2 Field Pocket, M23 - Cordura, GR3 - Ripstop ROBIC®, and M23 - Waxed Canvas. They also offer workout shoes like the Ballistic Trainers. Among their best sellers are the Rucker 4.0, Training Weight Vest 2.0, Ruck Plate Carrier 3.0, Ruck Plates, and GR1 - USA. They have a monthly subscription program called Tribe 'n Training. They also host GORUCK Events and have GORUCK Clubs. All their products come with a Scars Lifetime Guarantee. They are committed to donating 1% of their annual top line revenue to various non-profit partners who support those who serve. This includes military, Veterans, First Responders (LEO, Fire), teachers, social workers, and communities such as military spouses..
How can I edit my payment method on goruck.com?
To edit the payment method on goruck.com, follow these steps: - Log into the GORUCK Shopper Account. - Click the "Manage Subscription" field under the Account Details. - From there, the option to Update payment information is available.
Please note that once an order has been finalized at checkout, it is not possible to change the payment method for that order. If there are any issues or further assistance is needed, reaching out to the support team at GORUCK is recommended.
goruck.com Return Policy?
GORUCK has a 30-day return policy. This period starts the day the order arrives and ends the day it is shipped back. A refund is issued, but initial shipping fees selected at checkout are deducted. Items from different orders must be shipped with their corresponding shipping label. All returned products need to be in their original condition, preferably with tags attached. Dirty, damaged or used gear, apparel, and footwear will not be eligible for a refund.
For footwear returns, they must be unworn and in their original condition. They can be returned within 30 days of the delivery date for a full refund (minus shipping). All footwear must be returned in their original box.
For Ruck Plate Returns, customers are advised to contact GORUCK directly.
There are some non-returnable products such as items in the Closeout section or if stated on the product page that the item is Final Sale, bulk orders, and used items.
For international returns, the return shipping cost is up to the customer.
As for the shipping policy, GORUCK does ship internationally and sends all gear (except ruck plates) outside of the US. Orders are usually out the door within 2-4 business days. Transit time varies by country but the average is 3-5 business days (Monday-Friday) not including the time it takes to clear customs. The shipping fee is calculated based on the destination country and the weight of the package. GORUCK does not cover any additional fees or taxes that may be required from customs or duties. Expedited shipping is not available for international orders at this time.